This concept project is one part of a larger training program aimed at equipping corporate L&D teams with the skills to incorporate diverse accessibility options into future projects. This specific Accessibility Software Simulation guides developers on seamlessly integrating closed captions into audio and video elements, enhancing accessibility for all eLearning course users.
Audience: Instructional Designers a part of a larger L&D team in a Corporate Company.
Responsibilities: Instructional Designer, eLearning Development, Action Mapping, Visual Design, and Storyboard.
Tools Used: Articulate Storyline 360, Mindmeister, PlayHT, SteveAI, Google Docs.
The fictitious multinational client values hiring a diverse team but faces challenges with employees accessing training materials due to the L&D team's lack of knowledge in integrating essential accessibility features within Articulate Storyline. The problem was identified through an assessment revealing that existing training content lacked crucial accessibility options, hindering inclusivity for a diverse employee base. A survey was also given to current L&D team members on their comfortability and knowledge base with adding a variety of accessibility features.
To address dispersed L&D teams and varied schedules, I proposed a series of Micro Learning Software Simulations, allowing employees to learn at their own pace. Each Software Simulation offers an immersive learning experience that guides learners through the step-by-step process of adding various accessibility options. One Micro eLearning Simulation is shown in this project.
Additionally, a comprehensive job aid was proposed to be developed and distributed to the L&D team, outlining clear and concise steps to add accessibility features. This blended approach caters to diverse learning preferences and operational constraints within the team.
I began by identifying the problem and determining if a learning solution was appropriate. Followed by conducting detailed analysis of existing training materials to identify key areas where accessibility could be enhanced. Following this, I developed a script and storyboard to create a Software Simulation using Articulate Storyline, highlighting the importance and implementation of closed captions. Finally, iterative feedback sessions with other Instructional Designers ensured appropriate guidance and led to my final development of this one part of the larger Micro Learning Project.
Working with SMEs, I created an action map prioritizing actions L&D teams can take to provide a variety of accessibility options. For instance, in order to improve audio accessibility, closed captions could be included for all audio and video files. The action map shows the many options there are for various forms of accessibility and serves as the blueprint for the larger Micro Learning Project if this concept project were continued.
This storyboard serves as a guide across analysis, design, and development stages and includes columns for narration, on-screen elements, and programming notes within each slide. Feedback was collected at every level to enhance each component. The narration column functioned as the script and gathered input ensured accurate and clear explanation. Making adjustments to on screen elements during the design and prototype phase, rather than solely in development, enhances productivity and streamlines the development process.
Using AI software initiated the design phase, generating a text-to-animated video as a base for users to practice adding closed captions to. Decisions on AI voice tone and text-to-speech AI voice generators improved development time while maintaining a professional and engaging simulation experience.
Guided by the storyboard, I developed a prototype in Articulate Storyline 360, adding a custom menu, variables, and triggers for interactive elements. The prototype aided in gathering additional feedback once more on the overall design and functionality of the program.
The custom menu option at the beginning, promotes learner choice and allows for users to demonstrate their knowledge on the Try it Yourself version without having to complete the entire simulation. At the end of each version is a results screen with a visual indication of completion. The results are shared with the LMS once users demonstrate their knowledge in the Try it Yourself version or have completed both sections.
Based on my personal and outside feedback, I decided to add in some visual design elements such as a locked icon over disabled buttons, hover states over buttons and visual feedback on the results screens with the use of a green checkmark once a version was completed. Through iterations I reduced cognitive load and improved functionality by adding in some visual and written support as gentle reminders to users on next steps.
After applying feedback and using a combination of screenshots, videos, animations, triggers and variables I developed an eLearning experience that provides two experiences. Users are guided through how to add closed captions through explanation, models, and practice. Followed by an additional practice space to demonstrate users knowledge and skill of adding this accessibility feature.
Within this simulation, I ensured accessibility options were available to provide an inclusive experience for all. Inside the user interface, they have the options to pause, play and manipulate the seekbar as needed. Users also have the option to read audio through provided closed captions or transcript buttons. These features provide users with opportunity for additional time or the chance to listen to directions again.
Providing learning experiences that are accessible to all learners is something I am personally passionate about and it's something I always aim for in all my work. For this project, this means paying close attention to creating content that works well for all types of learners. For instance, including features like closed captions and making sure Articulate Storyline has comprehensive accessibility options. By doing this, the project not only follows industry standards but also genuinely improves the learning experience for everyone and promotes inclusivity.
Although this project serves as a concept project for a fictitious company, I received positive feedback from my peers, highlighting the clarity and practicality of the training. Key takeaways include the importance of user engagement in training design and the ongoing need for accessible eLearning solutions in the evolving landscape of corporate training.